Customer Service- Tell us what you think!
We have had some terrific stories contributed to our website on customer service provided by Companion Credit Union to our members.
Money Magazine is currently holding its annual awards for the 2009 Service Excellence Award.
If you know that Companion is worthy for this prestigious award please nominate us by filling in this quick survey form. It only takes about 2 mins and is a great way to thank a hard working team,
Click here for the nomination form
Mark Bramley
Executive Manager Member Services
March 25th, 2009 | Leave a Comment »
Leaving the family nest
As parents we all shed a tear and stress when our children leave home, but when two children decide to enter the real world at the same time it becomes manic.
Both my older children have taken up the Governments offer of the First Home Owners Grant. This is an amazing lift for any first home buyer- $24,000 if you build or buy a new home or $17,000 for an existing home. We never got this sort of opportunity.
Both of my children have taken the Companion Introductory Rate at 5.22%, which we found to one of the best in the market with no catches and made buying their first homes affordable. They have been able to insure their homes and have their life insurance taken care all by the one organisation. The process was all made so easy for them.
I would like to take the opportunity to thank Companion’s staff who has guided my children through this process with advice on loans, insurances and planning for their future. Thanks Companion you were listening to their needs,
A Grateful Mum
February 23rd, 2009 | Leave a Comment »
What would you like in a savings account?
We’re building stronger products for our members and future members through feedback and discussion.
A good savings account is a great place to hold your hard earned money and watch it grow. Well-managed it can become the starting point for your first home, car, holiday or children’s education. Its simple banking product but can be very important to your future.
So we’d like to know what you’d like to see in a savings account. What features, facilities, service or other suggestions would you like in the next generation of Companion savings account?
Leave us a comment, we’ll take it on board and see what we can do.
Mark Bramley
Executive Manager, Member Services
January 2nd, 2009 | 2 Comments »
What would you like in a home loan?
We’re building stronger products for our members and future members through feedback and discussion.
A home loan is possibly the most significant financial commitment you’ll ever make. So we’d like to know what you’d like to see in a home loan. What features, facilities, service or other suggestions would you like?
Leave a comment below. We’ll take it on board and see what we can do,
Paul Roderique
Lending Manager
December 24th, 2008 | 2 Comments »
What would you like in a personal loan?
We’re building stronger products for our members and future members through feedback and discussion.
Personal loans are great for buying important items like your next car, financing a dream holiday or perhaps reorganising your finances in to a more manageable state.
So we’d like to know what you’d like to see in a personal loan. What features, facilities, service or other suggestions would you like?
Leave a comment below. We’ll take it on board and see what we can do,
Paul Roderique
Lending Manager
December 24th, 2008 | 3 Comments »





